Terms & Conditions

Last updated: March 2026

1 · Identifying Information

In compliance with the information requirements set out in Article 10 of Spanish Law 34/2002 (LSSI-CE), we inform you that the owner of the website petsloversfamily.com is:

Company: TWO MILLIONS DREAMS SL
Tax ID (NIF): B13744396
Registered address: Calle Correa de Araujo Nº 2, Dos Hermanas (Seville), 41702, Spain
Email: [email protected]

2 · Acceptance and Modification of Terms

Accessing, browsing and using the website constitutes express acceptance of these terms and conditions. TWO MILLIONS DREAMS SL reserves the right to modify these terms at any time. Changes will apply from the date of publication. We recommend reviewing them periodically.

3 · Purpose

These terms and conditions govern:

Access to and use of the website
The purchase of products offered
The rights and obligations of both users and the company

4 · Products and Prices

Products (including cat safety nets and pet accessories) include descriptions, images and specifications.

Prices are displayed in euros (€)
VAT is included unless otherwise stated
Prices may be modified without prior notice
The applicable price is the one in effect at the time of purchase

5 · Purchase Process and Payments

The user must complete the following steps:

Select products
Enter shipping and billing details
Confirm payment

Available secure payment methods:

Bank card
Stripe
PayPal

The company does not store banking details.

6 · Shipping and Delivery

Delivery to the address provided by the user
Costs and estimated delivery times are displayed before payment
These may vary depending on the destination

No liability is assumed for:

Incorrect details provided by the user
Absence at the delivery address
Force majeure or external logistics incidents

7 · Right of Withdrawal and Returns

The user has 14 calendar days from receipt of the order to exercise the right of withdrawal. Conditions:

Product unused (beyond initial inspection)
In original packaging

Return costs:

Borne by the customer
Except in the case of defective products or incorrect orders

Contact for returns: [email protected]

8 · Use of the Website

The user agrees to:

Use the website in accordance with the law
Not carry out any unlawful or fraudulent activity
Not damage systems or content

9 · Intellectual Property

All content (texts, images, design, brand, etc.) is the property of TWO MILLIONS DREAMS SL. The following are strictly prohibited:

Reproduction without authorisation
Unauthorised distribution
Commercial use without express permission

10 · Data Protection (GDPR)

Personal data will be processed in accordance with Regulation (EU) 2016/679 (GDPR). Purposes:

Order management
Customer support
Legal compliance

Users may exercise their rights of access, rectification, erasure, objection and restriction as set out in the Privacy Policy available in the website footer.

11 · Liability

TWO MILLIONS DREAMS SL shall not be liable for:

Website interruptions
Technical errors
Improper use by the user
Indirect damages or loss of profits

Liability is not excluded in cases of wilful misconduct or gross negligence.

12 · Force Majeure

No liability shall arise for failures resulting from:

Natural disasters
Network outages
Pandemics
Government actions
Third-party issues

13 · External Links

The website may contain links to third-party sites. We do not control or assume responsibility for such content.

14 · Privacy Policy and Cookies

Use of the website is subject to:

Privacy Policy
Cookies Policy

Both must be accessible from the website footer.

15 · Applicable Law and Jurisdiction

Spanish law applies. For any disputes:

Courts and Tribunals of Seville (Spain)
For consumers, the applicable jurisdiction will be determined in accordance with the law

Do you have a legal question?

TWO MILLIONS DREAMS SL · [email protected] Contact Us Products designed for people who love their cats and want a safer, more beautiful and calmer home.