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Privacy Policy

Last updated: March 2026 In compliance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), we inform you that TWO MILLIONS DREAMS SL is the data controller responsible for the personal data collected through the website petsloversfamily.com. The company guarantees compliance with the following principles:

  • Lawfulness, fairness and transparency
  • Data minimisation
  • Accuracy
  • Integrity and confidentiality

1 · Data Controller

  • Company: TWO MILLIONS DREAMS SL
  • Tax ID (NIF): B13744396
  • Address: Calle Correa de Araujo Nº 2, 41702, Dos Hermanas (Seville), Spain
  • Email: [email protected]

2 · Purposes of Processing

Personal data is collected for the following purposes:

  • Managing orders and purchases made on the website
  • Responding to enquiries or contact requests
  • Managing the commercial relationship with customers
  • Sending commercial communications (newsletter), where the user has given consent

3 · Source of Data

Data is collected:

  • Via contact forms
  • During the purchase process
  • Through newsletter subscription

The user guarantees that the data provided is accurate and up to date.

4 · Legal Basis

The legal bases for processing are:

  • User consent (forms, newsletter)
  • Performance of a contract (product purchase)
  • Compliance with legal obligations

The user may withdraw their consent at any time.

5 · Data Retention

Data will be retained:

  • For as long as the commercial relationship exists
  • For as long as it is necessary for the stated purpose
  • For the duration required by applicable legal obligations

Afterwards, it will be blocked and securely deleted.

6 · User Rights

Users may exercise the following rights:

  • Access
  • Rectification
  • Erasure (right to be forgotten)
  • Restriction of processing
  • Objection
  • Portability

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) To exercise your rights: [email protected]

7 · Automated Decision-Making

No automated decision-making or profiling is carried out.

8 · Data Security

TWO MILLIONS DREAMS SL applies technical and organisational measures to:

  • Prevent unauthorised access
  • Ensure confidentiality
  • Prevent loss or alteration of data

9 · Data Recipients

Data will not be shared with third parties except:

  • Where required by law
  • Necessary service providers (e.g. payment processors, hosting), under a data processing agreement

No international transfers of data outside the EU are carried out, except where adequate safeguards are in place.

10 · Specific Processing Activities

10.1 · Customer Support

  • Purpose: Responding to enquiries
  • Data: Name, email, phone number
  • Legal basis: Consent

10.2 · Order Management

  • Purpose: Processing orders
  • Data: Name, address, email, phone number, payment details
  • Legal basis: Performance of a contract

10.3 · Newsletter

  • Purpose: Sending promotional communications
  • Data: Name and email
  • Legal basis: Consent The user may unsubscribe at any time.

11 · Accuracy of Data

The user is responsible for:

  • The accuracy of the data provided
  • Keeping it up to date

The company accepts no liability for false or inaccurate data.

12 · Changes to this Policy

The company may update this policy to reflect legal or technical changes. We recommend reviewing it periodically.

Do you have a question about your data?

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